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Windows Error Message Guidelines


It's disturbing to realize that most error messages could be nominees for the Hall of Shame. Incorrect: Why is the Next button disabled here? Users typically aren't interested in problems they might have later as long as they can do their work now. Don't use Show/Hide details to show Help information. have a peek at these guys

System access or integrity. Imminent problem Describe what the user needs to do now. Multiple errors before form submissionIndividually label error messages as the user works through the form. Present solution steps in the order in which they should be completed. https://msdn.microsoft.com/en-us/library/windows/desktop/ms679325(v=vs.85).aspx

Error Messages Examples

Shut down the computer after you remove the floppy disk. Whenever possible, replace the generic messages from the system message-table resources with a detailed message that is specific to the problem. Notice the format of the error message: · ORA-00058 – error number for tracking · DB_BLOCK_SIZE must be string to mount this database (not string) – description of error message · Some systems have technical limitations that may constrain the amount of information an error message can contain.

Would you like to attach one now?" Human-readable language, instead of obscure codes or abbreviations such as "an error of type 2 has occurred." Polite phrasing that doesn't blame users or Extraneous information may be hidden by default or placed in a separate location. For example, if your program has an unhandled exception, the following error message is suitable: If you can't suppress an unknown error, it is better to be up front about the List Of Error Messages Avoid user confusion by giving necessary error messages.

If the search has obvious mistakes, automatically recommend a corrected query. Error Messages Best Practices You can use passive voice to describe the error condition. Leading cause: Creating error messages without paying attention to their context. https://msdn.microsoft.com/en-us/library/windows/desktop/dn742473(v=vs.85).aspx Warning Messages A warning message is a modal dialog box, in-place message, notification, or balloon that alerts the user of a condition that might cause a problem in the future.

Email, for example, offers several situations where explicit indication would be useful. Guidelines For Designing Effective Error Messages In some programs, nearly every question is presented as a warning. Users make mistakes, networks and devices stop working, objects can't be found or modified, tasks can't be completed, and programs have bugs. ColorError text should reflect your product’s color palette.

Error Messages Best Practices

If the user's action makes sense in the real world, it should make sense in software too. Go Here Example: In the Do you want to display the nonsecure items? Error Messages Examples Recommended alternative: Design good error handling into the program. A Error Message Incorrect: In this example, the term "warning" is unnecessary.

It shouldn't be a verbose restatement of the error message—rather, it should contain useful information that is beyond the scope of the error message, such as ways to avoid the problem More about the author Don't provide a solution if it can be trivially deduced from the problem statement. In this case, present the solutions in order of likelihood of fixing the problem. For guidelines on this pattern, see Confirmations.   Guidelines Presentation Choose the presentation UI based on the type of information: User interface Best used for Modal dialog boxes Critical warnings (including Error Message Examples Text

Perhaps they will perform a task differently as a result. Use words, phrases, and terms your audience will understand. To further that end, the Web's underlying technology makes another guideline possible: Hypertext links can be used to connect a concise error message to a page with additional background material or http://pubdimensions.com/error-message/winapi-get-error-message.php Many system problems can be solved by the user: Device problems can be solved by turning the device on, reconnecting the device, and inserting media.

It can be interpreted to mean that a required action is optional. · Avoid UPPERCASE text and exclamation points. · Explain the solution to the problem. Error Message Text Prank Display only a single balloon at a time. Don't use the following words: Error, failure (use problem instead) Failed to (use unable to instead) Illegal, invalid, bad (use incorrect instead) Abort, kill, terminate (use stop instead) Catastrophic, fatal (use

The problem: The error message itself is the problem.

If something you’re about to download could cause problems, Chrome also warns you. When possible, format the text using bold. The message describes the problem in terms of target user actions or goals, not in terms of what the code is unhappy with. Friendly Error Messages Examples Don't use quotation marks to refer to a specific control label.

The characteristics of good error messages In contrast to the previous bad examples, good error messages have: A problem. Lead to action. Developer resources Microsoft developer Windows Windows Dev Center Windows apps Desktop Internet of Things Games Holographic Microsoft Edge Hardware Azure Azure Web apps Mobile apps API apps Service fabric Visual Studio http://pubdimensions.com/error-message/window-error-message.php Incorrect: So what?

Design concepts The characteristics of poor error messages It should be no surprise that there are many annoying, unhelpful, and poorly written error messages. If you do only two things... 1. Use Plain English – concise, accurate, no unnecessary words. See Choosing the right UI surfaces: Errors.

Don't use them for critical, persistent, or bulk errors.Sync error/failure to loadWhen sync is down or content has failed to load, the user should be able to interact with as much Use a slider instead. In-place errors don't go away unless the user commits and no other errors are found. Incompatible state errors occur when users attempt to run operations that conflict, such as making a call while in airplane mode or taking a screenshot from a restricted work account.

Use a different error message (typically a different supplemental instruction) for each detectable cause. The term "Fail Pet" was coined, or at least first used in print, by Mozilla Engineer Fred Wenzel in a post on his blog entitled "Why wikipedia might need a fail-pet Error 1603 - An error that states that a problem during installation of a computer program, this error particularly occurs on Windows computer systems. has stopped - An error To provide more information about the cause of the error, use the Details button.

Or if users make small mistakes but their intention is clear, the problem is fixed automatically. Yes and No buttons must be used in combination and must always be preceded by a question. Provides a solution so that users can fix the problem. Documentation When referring to warnings: If the warning asks a question, refer to a warning by its question; otherwise, use the main instruction.

Rely on the content text to deliver that core information.